frequently asked questions

synappro offers wellbeing apps that are minimalistic, beautiful, and based on research. Our team has a background in medicine and neuroscience, and science is at the forefront of the development process.

We also believe that wellbeing products should be accessible to all. Our apps are free to download and free to use, with an optional one-off upgrade to synappro plus for users who want more.

Yes, scientific evidence form the backbone of our apps. We even have a science page where you can see the studies that were used to inform our development process.

Make sure to check out our blog as well, where we write lengthier pieces inspired by the research findings.

Our apps are free to download and free to use. There are no subscriptions or recurring charges.

If you'd like to unlock additional features, synappro plus is available as a small, optional one-off purchase. This gives you access to additional colour themes and app icons, as well as the ability to add unlimited custom breathing cycles to synappro breathe (the free version includes one custom cycle).

Unfortunately, our apps will currently only be available on iOS and iPadOS.

We really want to expand to Android. If you'd like to help us achieve this goal faster, please consider supporting us.

If you purchased synappro plus and would like a refund, please note that since purchases are processed through the Apple App Store, any refund request needs to be made directly through Apple.

If you're unhappy with our apps, we'd love to get your feedback so we can improve and offer better products.

Please send in feedback by filling out the feedback form on the app, our contact form on this website, or by emailing us at feedback@synappro.com. Thank you so much!