FAQs

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synappro

What makes synappro different?

We build science-based wellbeing tools that are genuinely accessible. Everything we create is grounded in peer-reviewed research and designed to be free or fairly priced. We think the people who need support most should never be the ones who can least afford it.

We also make everything ourselves: our app, our breathing displays and our music are all designed in-house, so everything we make works together as one connected experience.

Is synappro science-based?

Science is the foundation of everything we build. Our chief scientific officer, Dr Ernest Wong, is an NHS doctor, researcher and statistician. He reads and selects the research behind every breathing technique, track and workshop, and makes sure what we say about it is accurate.

Our science page lists the peer-reviewed studies that inform our work, and our blog explores the research in more depth. If you have a question about any of it, we are always happy to talk it through.

Where are you based?

synappro is based in London, United Kingdom. We run workshops in person across Greater London, and online for teams anywhere in the UK.

synappro breathe reaches much further: people in 19 countries have downloaded it so far.

What does the synappro name mean?

synappro is named after two ideas: synapse and progress. A synapse is the junction between two neurons, the point where signals pass across the mind and body, making possible every thought, feeling and physical response. Progress refers to neuroplasticity: the brain's ability to rewire itself through knowledge, habit and experience.

The name reflects what we believe: that understanding the science of your own mind and body is what motivates lasting change. You can read more about it on our about page.

workshops

What happens in a workshop?

We start by explaining what stress does to the body, in plain terms, then introduce the breathing techniques we have chosen for your group. Everyone then breathes together, guided by our own display on the big screen and our own music, so nobody has to count or remember instructions.

Afterwards there is a moment to notice how you feel, time to talk about it, and open questions. Everyone leaves with a printed guide and our free app, so they can keep practising.

What is the difference between essentials and complete?

Essentials is 30 minutes: one breathing technique, a guided session and time for questions. It suits teams who are short on time or groups who benefit from a shorter, simpler session.

Complete is 60 minutes: the science in more depth, a wider range of techniques, group discussion and more personalised takeaways. It suits groups with a particular interest in wellbeing.

How much does a workshop cost?

Essentials starts at £650 and complete at £850, for groups of up to 25 people. Charities and community groups get 50% off, and online sessions are 15% cheaper. Larger groups cost a little more: +20% for 26 to 50 people and +40% for 51 to 100. For groups over 100, we put together a quote for you.

Our booking form works out your exact price as you choose your options, so there are no surprises.

Where do you run workshops?

We come to you in person anywhere in Greater London, or run the session online for teams anywhere in the UK. Online sessions get the full experience too: our display and music are shared on screen.

How big can the group be?

Any size, from a small team to a whole organisation. Our prices include up to 25 people, with a small uplift for larger groups. For more than 100 people, get in touch and we will plan it with you.

Does anyone need experience?

Not at all. The workshop is designed for complete beginners. Our display and music guide everyone through each breath, and everyone can go at their own pace, take a break or simply breathe normally and follow along.

Can everyone get synappro breathe plus?

Yes. When you book, you can add synappro breathe plus for every attendee for £2 per person, instead of £3.99 each on the App Store. It unlocks unlimited custom breathing cycles, extra colour themes and alternative app icons, including all future updates.

How do I book?

Choose your options on our booking form, see your price and send it to us. We reply within two working days to agree a date. There is nothing to pay upfront: we send an invoice once everything is confirmed.

train the trainer

What is train the trainer?

It is a 12-month programme for organisations that want to run breathing sessions themselves. We run a 120-minute session for your team leads, and they then lead short sessions with their own teams, for example during morning meetings.

You receive 12 months of synappro teams, printed guides for each lead, and a check-in with us every three months.

Do our team leads need to teach anything?

No. synappro teams guides every session on screen, so your leads simply press play and breathe with their team. Enquire about train the trainer.

our displays (loop & teams)

What is the difference between synappro loop and synappro teams?

synappro loop plays calm breathing visuals on a loop in the background. It is made for GP waiting rooms, receptions, break rooms and anywhere people wait.

synappro teams is the breathing site we use in every synappro workshop. You license it to lead guided breathing sessions of your own on a big screen.

What equipment do we need?

Any screen you already have: a TV, monitor, projector or digital sign. No specialist hardware is needed. Music is optional, so a speaker is a nice extra.

Can we try a display first?

Yes, we are offering pilots. Tell us a little about your space on our display enquiry form and we will set one up with you.

synappro breathe app

Is it free? Do I need an account?

Yes, synappro breathe is completely free to download and use. All the core features are included, with no subscriptions, no adverts and no hidden charges.

There is no login and no sign-up either. Open the app and you can start breathing straight away.

What is synappro breathe plus?

synappro breathe plus is an optional one-off purchase of £3.99. It unlocks unlimited custom breathing cycles, extra colour themes and alternative app icons, and includes all future updates.

Buying it supports our work and helps us keep the core app free for everyone.

How is my data handled?

We do not collect any personal data at all. The only data we collect is completely anonymous and is never linked to you. It helps us understand how the app is used so we can keep improving it.

If you would prefer not to share even that, you can turn it off in Settings → Terms and Data → Anonymous analytics.

Which breathing exercises are included?

Three cycles, each based on published research: relax (breathe in for 4, hold for 7, out for 8), focus (in for 4, hold for 4, out for 4, hold for 4) and ease (in for 4, out for 6).

You can also create a custom cycle of your own for free, setting each stage up to 60 seconds.

What can I customise?

Choose human-recorded narration, haptic feedback and which counters you see, and pick between a 300-particle animation or a single, simple dot. You can use light mode, dark mode or follow your phone's setting.

Mood tracking and the consistency tracker are both optional, and you can turn either off at any time.

Which devices does it work on, and is it on Android?

synappro breathe works on iPhone and iPad, and your breathing cycles and history sync automatically between them through iCloud.

It is not on Android yet, but it is coming. Join our Android waitlist and we will email you as soon as it launches.

Does it work with Apple Health?

Yes, if you would like it to. When you turn it on, your sessions are saved as Mindful Minutes in Apple Health. That data stays with Apple and cannot be accessed by synappro breathe.

Can I get a refund?

Purchases are handled by the Apple App Store, so refunds for synappro breathe plus are requested through Apple.

If something is not working for you, we would genuinely love to hear about it so we can make the app better.

How can I leave feedback or support the app?

There is a feedback form inside the app, or you can reach us through our contact form. We read everything.

Leaving a review on the App Store or sharing the app with someone who might find it useful helps us more than you might think.

our music

What is synappro sounds?

synappro sounds is our own music for relaxation and focus. It is shaped by research into the musical qualities linked to calm, such as tempo, structure and silence, and composed by producers with lived experience of mental health challenges.

Where can I listen?

You can already hear it in every synappro workshop. It is coming soon to synappro breathe, and to streaming platforms in 2027. Join our newsletter at the bottom of this page and we will let you know when it is out.